Written Feedback
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Hevinix
Need written testimonal option ASAP. As mentioned on Discord (with more photo attachments) - the current video-only testimonal served to be more a barrier than a quality assurance system. Written system can be refined naturally but I think the option should at least be there for many students (in my 8 students through metafy thus far) are not really comfortable / too much hassle / difficult to access with the video-testimonal feedback system.
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AlexKF
complete
Written Testimonials is now live on Metafy! Students can submit written feedback (as well as the existing Video Testimonials) to their experts and, if it's featured, it will show up on the Expert Profile.
AlexKF
Merged in a post:
Leave bad reviews
Bluallen
We should be able to leave bad reviews if there is something negative to say about a coach
AlexKF
planned
Designs worked on and progress is being shared on Discord expert thread! Coming soon.
AlexKF
Merged in a post:
Written Feedback
Jamesbroispx
Written reviews and something like star ratings/likes are a must, very few people will want to get in front of a camera to leave a bad review in particular. Simple feedback like "coach didn't turn up" should be an easy remark to leave. Instead, there is no option for this.
milestoolin
Please just implement a basic 1-5 star review with a comment. Literally the most basic functionality.
ioStux
If a coach fails to show up for his session without saying anything they should be removed from the platform. Students shouldnt have to write a bad review to warn others, Metafy should manually make sure that coaches properly represent the quality standards set by Metafy.
OverZero
Kinda crazy this isn’t a thing yet. Not only is it a better option for past or present clients trying to leave feedback, but also for new clients looking to make an important decision with their hard earned money. I know I personally would never watch someone speaking their thoughts off the top of their head, I’d rather read their coherent, well presented thoughts 3-5x faster. And every single client I’ve told about the review system just gets so disheartened. Even if it was a 100% discount students said they wouldn’t do it. Why try to reinvent the wheel here? Just add written reviews, it benefits everyone and there’s no downside.
Jxsh
My students are always surprised there is no way to leave a review without doing a video. I think being able to highlight written reviews on the profile would be best instead of Gamersrdy where it was great for the coaches with lots of reviews and a barren wasteland of students for newer coaches. I'm opposed to a star rating system but I think written reviews are essential for potential students and coaches alike to get feedback on the session.
ColPop
When this is implemented, it would be great if we could get a 1-5 star scale. I believe that having negative reviews could be helpful to coaches; helping weed out the best ones from sub-par ones, giving them things to work on, and helping them strive to be the best they can.
N3sh
Written feedbacks are the best way to engage people and let them know who u are imo. Also not everyone is able to record a video with a nice quality.
MooseTDI
Written reviews were a huge part of my previous success (over 100+ on GamersRdy) and I cannot stress enough how much this feature helps coaches generate orders as I was told quite a lot how much my reviews were drawing people to me.
Jxsh
MooseTDI: Agreed, I had 25 x 5* reviews and it would often be mentioned as a reason students ordered.
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